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10 steps to winning difficult conversations — the ones you really don’t’ want to have!
Whether it’s confronting your boss, a member of staff, your Mum, your child’s teacher or the plumber who promised to finish the shower 2 weeks ago, difficult conversations aren’t easy. I’ve coached thousands to have those icky conversations that you put off. Here’s your quick guide on how to have those tough conversations, get the result…

Me too?
When the #Metoo campaign became common knowledge last year I realised how lucky I was to never have experienced sexual harassment or sexual assault and my heart went out to all those that had been impacted upon and how it may still be affecting their lives. Then recently something happened, and I found myself asking…

But – a word to ditch, here’s why…
But – a word not to use in your business, why? When I trained in NLP (oh wow 18 years ago – I’m not really this old am I?!?) we learnt that the word “but” tends to get misinterpreted by our brains. We hear but like we are bunch of 5 year olds in class…
Business women – Too polite for your own good?
Women across the world can’t help themselves (me included!) we are always being polite and thinking about others, which is highly commendable but how useful is that for business? Well on the positive side, people get to like you and that grows the all important trust which is essential if people are then going to…

How to break down the barriers to lasting change for any team
Every business needs everyone that works for it to behave and act in a certain way. This becomes a problem when team members feel like change is being forced upon them for the sake of change. And like the proverbial teenager in my experience the more you try to enforce best practices the more you…
A Day In The Life Of A Coach – How I Help Busy Business Women
It’s only 20 past 12 and I feel like I’ve made a difference in the world….well I have for 3 business women! Firstly I met with a business woman who has a serious illness but still wants to be busy with clients and new leads, so we sat down and went through my marketing production line…